New to Hoover? Start power with Alabama Power and water with Central Alabama Water, title your car within 30 days and claim a homestead exemption by Dec. 31.
Last checked Oct. 17, 2026. This page is an index for new residents. It links our other Hoover guides and the providers’ own pages; each provider sets its own terms.
Welcome to Hoover. The city sits in two counties, Jefferson and Shelby, so a few services, including water, property taxes and car tags, depend on which side of the line you live on. Your property tax bill or lease will tell you which county you are in.
First week checklist
- Power: Alabama Power, Electric Service Requests
- Water: Central Alabama Water for most addresses, 205-244-4000 (caw-al.gov, “Start Water Service” under Resources)
- Gas: Spire, start, stop or move service
- Trash: usually already on; see trash and recycling
- Car tag: within 30 days
- Homestead exemption: by Dec. 31
Our guides for new residents
- Trash and recycling pickup: two pickups a week, holiday changes, bulk pickup.
- Property taxes: rates, due dates, the homestead exemption and appeals.
- Building permits and zoning: fences, decks, pools and additions.
- Schools guide: zones, registration and the school calendar.
- Voting: registering at your new address.
- Power outages: reporting outages to Alabama Power.
- Who to call at City Hall: every city department’s number.
- Getting around Hoover: roads, transit and the airport.
Electricity
Alabama Power serves Hoover. Start service on its Electric Service Requests page. According to Alabama Power’s residential FAQ, it connects service Monday through Friday only; an order submitted by midnight can be connected the next business day, or the following Monday for orders placed Friday through Sunday. It may ask for a deposit if you have no credit history with the company, based on an Equifax check.
Water and sewer
Water depends on your neighborhood, according to the city’s Water Services page:
| Area | Water provider | Phone |
|---|---|---|
| Most of Hoover | Central Alabama Water | 205-244-4000 |
| Greystone (except Greystone Highlands) | Shelby County Water | 205-678-2818 |
| Lake Cyrus and Ross Bridge | Bessemer Water | 205-481-4333 |
| Quail Run and Valley Station | Pelham Water | 205-620-6420 |
Central Alabama Water is the former Birmingham Water Works. The city owns and runs the sewers in Inverness, Riverchase and Southlake; for those areas call Hoover Sewer at 205-444-7523. Homeowners own the sewer line from the house to the main.
Natural gas
Spire serves central and northern Alabama, according to Spire, and handles new gas accounts on its start, stop or move page. Ask the seller or landlord whether the home has gas service.
Internet and cable TV
Two companies hold cable TV franchises in Hoover: Spectrum and AT&T, according to the city’s Cable TV FAQ; both also sell internet service. To see every provider that reports service at your exact address, search the FCC’s National Broadband Map. Sign up directly with Spectrum or AT&T.
Trash
If the home already had service, trash pickup continues; nothing needs to be done. For new construction or missing carts, request service through MyHooverConnect or call 205-739-7311. Look up your two pickup days on the city’s map; details in our trash guide.
Car tags and driver’s license
- Tags and titles: new residents have 30 days to title and register a vehicle without a penalty, according to the Shelby County license office. Shelby County residents use its license offices; Jefferson County residents use the county’s tag offices and online tag renewal. Each owner on the title needs a valid driver’s license or state ID.
- Driver’s license: Alabama licenses are issued by the Alabama Law Enforcement Agency. State law (Code of Alabama Section 32-6-1) gives new residents 30 days to get one.
Homestead exemption
If you bought a home you live in, claim a homestead exemption at the Jefferson County Tax Assessor’s office (or Shelby County’s, on that side) by Dec. 31 for the next tax year. It is not automatic. See our property tax guide.
Pets
The city does not list a pet license requirement. Hoover Animal Control enforces city ordinances on dogs running at large, barking and rabies vaccination, according to its fines page. Animal Control: 205-444-7760.
Register to vote
Update your registration with the county Board of Registrars at your new address: Jefferson County, 205-325-5550; Shelby County, 205-669-3913. See our voting guide.
Related: Hoover population and growth, home prices and parks and trails.
Frequently asked questions
Who do I call to start electricity in Hoover?
Alabama Power. Start service online through its Electric Service Requests page. It connects new service Monday through Friday only, and orders placed by midnight can be connected the next business day.
Who provides water in Hoover?
Mostly Central Alabama Water, 205-244-4000. Greystone is served by Shelby County Water, Lake Cyrus and Ross Bridge by Bessemer Water, and Quail Run and Valley Station by Pelham Water.
How long do I have to register my car in Alabama after moving?
New residents have 30 days to title and register a vehicle without a penalty, according to the Shelby County license office. Jefferson County residents register through the county’s tag offices.
Do I need to set up trash service when I move to Hoover?
Not in a home that already had service. If the carts are missing, or the home is new construction, request service through MyHooverConnect or call 205-739-7311.
When is the homestead exemption deadline in Jefferson County?
Dec. 31, for the next tax year. Apply at the Jefferson County Tax Assessor’s office with proof of ownership.
Have your say